Step 1: Make sure you are still in the 60-day period starting with the day the order has been delivered to you. To remember the delivery date please check the tracking number on the carrier’s website.

Step 2: Send an email to the product support team at contact@prostadine-product.com and tell them you are not fully convinced by the benefits of the product. Please add “Refund Request” in the subject line of your email to ensure your refund gets priority.

Step 3: Send all the bottles back to the fulfillment warehouse (no matter if they are empty or not) at the address below. It doesn’t matter if the bottles are opened or not. Insert a note with your full name, email, and order ID (optional) so your order can be located and processed with priority.

As long as you send back ALL the bottles and the Packing Slip, you can rest assured the refund will be processed in only a few days after the package is received. Please keep in mind that return shipping costs are not covered.

Step 4: Be patient, your refund will be processed in no time after the package arrives. A confirmation email will be sent to let you know it has been completed. It may take a while for your refund to appear on your credit card statement, depending on which bank or credit card company you use. The processing time is usually between 5 and 10 days.

Product Email Support: contact@prostadine-product.com